Eccles, a UK-based specialist in foundry products and manufacturing, approached Aquilon Tech to transform its tech ecosystem, improve branding, and enhance operational capacity through outsourced support.
What followed was a complete 360° digital transformation.
Eccles Products faced significant hurdles in scaling their operations efficiently to meet growing demand. Key challenges included:
Lacked a modern, user-friendly portal for customer interaction.
Sought to enhance their market presence and customer engagement through improved digital marketing efforts.
Needed to expand operational capacity across Admin, Design, Accounts, and Sales support functions without incurring prohibitive local market costs.
Reports and insights were not data-driven or scalable
Our approach emphasised collaboration and efficiency. The portal development followed an agile methodology with regular feedback loops. Talent acquisition involved a rigorous screening process aligned with Eccles Products' culture and needs. Marketing efforts were coordinated closely with their sales objectives. This partnership ensured solutions were delivered effectively and aligned with strategic goals.
Aquilon developed an integrated software solution — enabling Eccles to manage client pipelines, project flows, asset inventories, and inter-departmental communication seamlessly.
Aquilon initiated AI tools to auto-categorise and assign incoming emails/inquiries for faster turnaround and better client handling.
Eccles needed operational support. Aquilon recruited a high-performing VA from India, trained to UK business culture and aligned with UK working hours — delivering both cost-effectiveness and efficiency.
We executed complete screening, reference checks, background verification, and provided all legal documentation including NDAs, offer letters, and contracts.
Aquilon redesigned their LinkedIn page, sales collateral, and branding suite. Projects included anniversary logos and animations, brochures, product labels, and spec sheets.
Regular dashboards and detailed reports track Eccles’ performance across key metrics. Insights guide quarterly reviews, competitor analysis, and strategy.
Customer portal delivered 20 days ahead of the deadline (in just 2.5 months).
Portal development achieved at 50% below typical market rates.
Increased social media engagement through targeted creative design and strategic support
Provided scalable support across key business functions, freeing up internal resources.
The success of these initial projects has strengthened our partnership. Aquilon is currently engaged with Eccles Products on transformative initiatives including:
Aquilon delivers integrated solutions — from software to staffing.
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